Want to visit our store?

We are located in the heart of Dubai, next to Trade Centre in Al Hanaa Centre.Click on location to get driving directions on Google Maps for your convenience.

Do we offer a custom sized bespoke fit?

Off course! We are a bespoke luxury brand, and we specialize in customizing the sizing as per each client, for a perfectly bespoke fit! You can enter your sizes on product page and then add to cart, or simply connect with us on whatsapp to make sure your get nothing less than the perfect fit for your order.

Do we have Ready-To-Wear for immediate purchase?

Yes we do. Our size guide is on every product page and if you want us to assist you, reach out to us, so we can help you along the way to facilitate your immediate purchase with our Ready-To-Wear sizes on hand.

What gift options do you have available?

Looking for a gift? Just let us know in your instructions on checkout page, or by whatsapp is its more convenient, or call us, and we will take special care of your gifting requirements. You can choose our popular DIVA Gift Cards to gift style with class. Find out more [here]<https://www.divaatelier.ae/products/giftcard>.

Can you tell me about your loyalty program?

Join our loyalty program to earn points on suscribing, many actions of like, follow and share across social media platforms and on every purchase. In your your journey, based on the amount of points you earn, you will be automatically upgraded in loyalty tiers categories to enjoy exclusive benefits. Learn more

Do you have any offers or discounts?

You can benefit from our active EID Promotions, where the MORE you buy the more you SAVE. Its automatically applied to your checkout carts. Every product page siaplays the categories of discounts and the progress bars on the cart and checkout pages will reflect the discounts you have earned and can continue to earn. Happy shopping!

Can I share a picture of an abaya that I want to make for myself?

Absolutely! We offer bespoke services, so if you have a special design you want us to bring to life for you, simply upload the picture of the design, in our chat and share your contact details, and lets talk. We are happy to assist.

How long will it take to receive my order?

Order Dispatch Lead TimesReady-To-Wear - 1-2 business daysSimple Alteration - 2-3 business daysBespoke Orders - 5-7 business daysDelivery Lead TimesLocal Delivery within the UAE - 1-2 business daysInternational Deliveries - 5-10 business days - Varies with DestinationWe’re doing our best to deliver your orders promptly for you.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

How to track my order?

Please make sure you tracked your order from our Tracking page. Or WhatsApp us.

What is your return policy?

Since we are a bespoke brand, the sizes are especially tailored to give you the perfect fit. This limits the return policy, please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item only if you bought a Ready-To-Wear item, with a higher-price item or the same item with a different size, if available in stock. The item should be brought into our store in original condition and packing. See detailed policy here.