Want to visit our store?

We are located in the heart of Dubai, next to Trade Centre in Al Hanaa Centre.Click on location to get driving directions on Google Maps for your convenience.

Do we offer a custom sized bespoke fit?

Of course. Every piece can be tailored to your measurements for a perfect fit. Enter your measurements on the product page before adding to cart, or message our concierge on WhatsApp (+971 50 395 2825) and we will guide you.

Do we have Ready-To-Wear for immediate purchase?

Yes we do. Our size guide is on every product page and if you want us to assist you, reach out to us, so we can help you along the way to facilitate your immediate purchase with our Ready-To-Wear sizes on hand.

What gift options do you have available?

Our Diva Atelier Gift Card is a refined way to give the choice of a bespoke piece, available from AED 500. For a special occasion, add a note at checkout or message our concierge on WhatsApp (+971 50 395 2825), and we will take special care of your gift.

Can you tell me about your loyalty program?

Diva Loyalty rewards you as you shop and engage with us. You earn points when you join, follow and share, and with every purchase, and you move up through tiers with more exclusive benefits. Discover more: https://www.divaatelier.ae/pages/diva-loyalty-program

Do you have any offers or discounts?

No codes are needed. During The Diva Privilege Event, your privileges are applied automatically at checkout and grow as your selections grow. Each piece shows its privileged price, so you can see your benefit instantly.

Can I share a reference image for a bespoke piece?

Of course. Share an image of the design here in the chat along with your contact details, and our atelier team will be in touch to bring your vision to life.

How long will it take to receive my order?

Your order is ready to dispatch within 1–2 business days for ready-to-wear, 2–3 business days for simple alterations and 5–7 business days for bespoke orders. Delivery within the UAE is complimentary and takes 1–2 business days from dispatch. For GCC and international orders, Express (DHL) takes 2 business days to main cities (4 to remote areas) and Standard takes 5 (7 to remote areas). Full details: https://www.divaatelier.ae/policies/shipping-policy

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

How to track my order?

Please make sure you tracked your order from our Tracking page. Or WhatsApp us.

What is your return policy?

Every piece is tailored or altered for its client, so all sales are final. If you notice a defect, damage or a fitting issue, let us know within one day of delivery and we will carry out one complimentary correction. Full details: https://www.divaatelier.ae/policies/refund-policy

Can I exchange an item?

As every piece is tailored or altered for its client, all sales are final and we are not able to offer exchanges. If you notice a defect, damage or a fitting issue, contact us within one day of delivery and we will carry out one complimentary correction. Full details: https://www.divaatelier.ae/policies/refund-policy

Want to visit our store?

We are located in the heart of Dubai, next to Trade Centre in Al Hanaa Centre.Click on location to get driving directions on Google Maps for your convenience.

Do we offer a custom sized bespoke fit?

Of course. Every piece can be tailored to your measurements for a perfect fit. Enter your measurements on the product page before adding to cart, or message our concierge on WhatsApp (+971 50 395 2825) and we will guide you.

Do we have Ready-To-Wear for immediate purchase?

Yes we do. Our size guide is on every product page and if you want us to assist you, reach out to us, so we can help you along the way to facilitate your immediate purchase with our Ready-To-Wear sizes on hand.

What gift options do you have available?

Our Diva Atelier Gift Card is a refined way to give the choice of a bespoke piece, available from AED 500. For a special occasion, add a note at checkout or message our concierge on WhatsApp (+971 50 395 2825), and we will take special care of your gift.

Can you tell me about your loyalty program?

Diva Loyalty rewards you as you shop and engage with us. You earn points when you join, follow and share, and with every purchase, and you move up through tiers with more exclusive benefits. Discover more: https://www.divaatelier.ae/pages/diva-loyalty-program

Do you have any offers or discounts?

No codes are needed. During The Diva Privilege Event, your privileges are applied automatically at checkout and grow as your selections grow. Each piece shows its privileged price, so you can see your benefit instantly.

Can I share a reference image for a bespoke piece?

Of course. Share an image of the design here in the chat along with your contact details, and our atelier team will be in touch to bring your vision to life.

How long will it take to receive my order?

Your order is ready to dispatch within 1–2 business days for ready-to-wear, 2–3 business days for simple alterations and 5–7 business days for bespoke orders. Delivery within the UAE is complimentary and takes 1–2 business days from dispatch. For GCC and international orders, Express (DHL) takes 2 business days to main cities (4 to remote areas) and Standard takes 5 (7 to remote areas). Full details: https://www.divaatelier.ae/policies/shipping-policy

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

How to track my order?

Please make sure you tracked your order from our Tracking page. Or WhatsApp us.

What is your return policy?

Every piece is tailored or altered for its client, so all sales are final. If you notice a defect, damage or a fitting issue, let us know within one day of delivery and we will carry out one complimentary correction. Full details: https://www.divaatelier.ae/policies/refund-policy

Can I exchange an item?

As every piece is tailored or altered for its client, all sales are final and we are not able to offer exchanges. If you notice a defect, damage or a fitting issue, contact us within one day of delivery and we will carry out one complimentary correction. Full details: https://www.divaatelier.ae/policies/refund-policy

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